Welcome to Bee Transformed

Introduction

Welcome to Bee Transformed! We are dedicated to offering high-quality artisan products including pizza crusts, bee-derived goods, essential oils, and specialized health services. This document outlines the policies for purchases, returns, shipping, and other aspects of our services to ensure clarity and satisfaction for all our customers.

General Conditions

By placing an order at Bee Transformed, you agree to the terms set forth in this policy. These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

Refund and Return Policy

Eligibility for Return/Refund: We handle returns and refunds on a case-by-case basis. Our main criterion for initiating a return or refund is product damage during shipping or if the product received is defective.

Initiating a Return: To start a return, contact us immediately upon receipt of damaged or defective items with your order number, a description of the issue, and photographic evidence at [email protected].

Evaluation: We will assess your return request promptly. If your return is approved, you will receive the choice of a refund or a replacement.

Restocking Fee: Certain returns may be subject to a restocking fee, which will be deducted from your refund.

Shipping Policy

Processing and Delivery: Orders are processed within 7-14 business days and shipped thereafter. Delivery times may vary based on location and shipping method.

Tracking: We provide tracking information for all orders. You will receive an email or text notification with your tracking number once your order ships.

Lost or Damaged Items: Bee Transformed is committed to helping resolve issues with lost or damaged items but is not responsible for problems that occur after the item has shipped. We encourage customers to contact the shipping carrier to file a claim for any items lost or damaged in transit.

Cancellation Policy

Order Cancellation: You may cancel your order within 24 hours of purchase without penalty unless your order has already been processed and shipped.

Cancellation After Shipment: Once an order has shipped, it cannot be canceled. However, you can return the product according to our Return Policy.

Customer Conduct

Prohibited Actions: Customers are prohibited from using our products for illegal activities, and from posting false, inaccurate, misleading, defamatory, or libelous content (including personal information).

Account Security: Customers are responsible for maintaining the confidentiality of their account passwords and are liable for all activities that occur under their account.

Privacy & Security

Your privacy is important to us. Our Privacy Policy details how we collect, use, and protect your personal information. All transactions are processed through secure payment gateways.

Dispute Resolution

Conflict Resolution: In the unlikely event of a dispute, we seek to resolve conflicts amicably. Please contact our customer service to resolve any issues.

Jurisdiction: These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Missouri.

Changes to Store Policy

We reserve the right to update or modify this policy at any time without prior notice. We encourage you to review our policy frequently to stay informed of our current terms and conditions.

Contact Information

Your trust and privacy are of utmost importance to us at Bee Transformed. Should you have any questions, concerns, or comments regarding this policy, we encourage you to reach out to us. Below, you will find the contact information for both Bee Transformed and our managing agency, responsible for overseeing our online system operations and ensuring your inquiries are addressed promptly and effectively.

Bee Transformed Contact Information:

• Address: 307 West Glenwood Street, Springfield MO 65807

• Phone: (417) 869-0233

• Email: [email protected]

Should you require assistance with any privacy-related concerns, including but not limited to, your data protection rights, data correction, or deletion requests, our dedicated agency, managing these aspects, is ready to assist you:

Agency (Primagery) Contact Information:

• Phone: 417-479-2289

• Email: [email protected]

For privacy inquiries, please direct your emails here to ensure they are addressed in a timely and efficient manner.